CareFirst Careers

Director, Public Policy (Hybrid)

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Resp & Qualifications


Leads the Public Policy and Government Affairs Division’s development of strategy, communications, and positioning across all business lines regarding the full range of federal, state, and local public policy issues, including relevant mandates from the BlueCross BlueShield Association and the Maryland Total Cost of Care Model and its impact on the Maryland healthcare ecosystem, in support of the company’s not-for-profit mission, business priorities and objectives; accountable for soliciting and synthesizing internal stakeholder input to develop policy positions and supporting strategy regarding legislative and regulatory issues that most effectively align with corporate strategic interests; and manages and directs the public policy team. The incumbent has key responsibility for: tracking and identifying federal, state, and local policies of importance to and that may have an impact on the company and ensuring the Division distributes those to the rest of the organization in a timely fashion, including communicating relevant context; developing proactive and reactive external policy positions for the company in a collaborative manner; driving resolution that is in the best interest of the organization, including development of alternate policy solutions where appropriate; and developing strategic communications, research, and policy to support the company's policy positions.



  • Lead development of the public policy platform and positions to support corporate advocacy locally, statewide, and federally. Identify and distribute to relevant internal stakeholders any local, state, or federal regulation or legislation that could impact the company then solicit, take in, and synthesize internal stakeholder input to ensure policy positions align with corporate strategic interests. Research and develop data and supporting background for use in formulating and articulating the company’s positions on legislation, regulation, and health policy issues to drive towards outcomes in the best interest of the entire company. Identify policy areas where contractual support is needed, and supervising procurements and contracts where needed. Draft and present position papers, including for executive leadership input. Partner with the Government Affairs team to develop written and verbal testimony for presentation before legislative and regulatory bodies, comment letters, correspondence, and other responses for Public Policy and Government Affairs purposes.

  • Lead public policy communications to drive the company’s thought leadership on key policy issues and influence decision makers. Collaborate with Marketing and Communications teams to develop one pagers, online publications, events, and other mediums that highlight the impact and import of a policy issue in a manner that is accessible to external audiences and reflects the company’s expertise.

  • Partner with the Government Affairs team to provide timely and thorough insight to internal leadership and the broader associate community on regulatory and legislative developments and emerging policy issues. Develop regular, ongoing forums for sharing these developments to streamline policy education and provide a cross-jurisdictional understanding of the policy landscape. Continually innovate on new methods to communicate more effectively with employees and leadership.

  • Represent the company externally on legislative, regulatory, and stakeholder work groups. Participate in external work groups and committees created by external organizations, including government agencies, legislative bodies, and trade associations, to provide strategic input and promote and advance the policy positions of the company.

  • Signings Responsibility Up to $250,000 (Directors).


This position manages people.



Education Level: Bachelor's Degree in Political Science, Health Policy, Public Health, Finance or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.


Experience: 8 years experience working in a legislative or healthcare environment focused on the regulatory process, interpretation of regulations. 3 years management experience.


Preferred Qualifications: Master's Degree in Business, Public Health, Public Policy, or related field or Law Degree.


Knowledge, Skills and Abilities (KSAs) 

  • Extensive knowledge of state legislative and regulatory processes, public policy analysis. 
  • In-depth understanding of healthcare payor industry and operational processes and impacts of regulatory guidance.
  • Must have excellent understanding of insurance products and regulatory environment. 
  • Proven analytical and problem-solving skills to evaluate business processes and recommend effective solutions.
  • Experience in project management, business process analysis, work flow, and task analysis. 
  • Superior analytical skills and understanding of where to find information germane to mandates.
  • Excellent written and oral communications skills.
  • Ability to work with all levels within the organization and to build highly cooperative and productive relationships.


Salary Range: $114,640 - $212,801


Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).


Public Policy & Federal Affair

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply:

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.


The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.


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