CareFirst Careers

Division Advisor Commercial Operations (Hybrid)

Resp & Qualifications

On behalf of Executive Leadership, coordinates all division-wide activities related to strategic planning, budget, corporate reporting and compliance. Assists senior management in the development of divisional goals and monitors progress toward goals across the division coordinating with all functional areas, creating detailed work plans and timelines, implementation and post implementation follow-up and monitoring.  In addition, coordinates and facilitates cross-divisional projects and communications and acts as liaison to communicate activities. 


       Manages all division-wide strategic goals and planning activities, which include monitoring progress, serving as resource to divisional management regarding divisional goals, preparing reports and other documentation for appropriate management, executive staff, and various committees, preparing staff updates as required for various committees and various levels of management. Manages ad hoc project work (task, sequencing, milestones, risk, and contingencies) to ensure that the projects are completed on time.

       Research and conduct necessary analysis in response to requests of the division leadership team, and present results as required.  Engage in proactive problem solving including: problem identification, definition, analysis and recommendation as an individual producer and as a catalyst in small group settings.  Deliverables include: verbal reports and detailed point papers designed to monitor and encourage delivery against milestones contained in the division plans. Ensure documentation is developed and maintained to support progress of project.  Prepare for major meetings that draw together key documents and oral history; synthesize and compress key issues and recommendations.

       Coordinate the development and analytical review of the administrative expense budget, monthly expense analysis and expense forecasting as well as acquisition (the purchasing and oversight of outside and intra-company services and/or products), personnel and other operating performance data to track performance against plan. Includes working with Senior Leadership, cost center managers, Finance management, as well as various other areas and levels of the company.

       Acts as principle contact across all areas to ensure effective and efficient compliance with corporate, state, federal and regulatory requirements relevant to the work of the business unit. Coordinates and leads divisions internal compliance reviews, analyzing and assessing current state business processes, identifying and proposing process improvements and incorporating complete transparency and accountability through the creation and maintenance of auditable supporting documentation such as Policies and Procedures, SOPs, workflows, and training materials.  This position acts as the PM lead for development and implementation of a corrective action plan for identified areas of risk exposure and provides regular monitoring and control of the corrective action plan implementation, including status reporting to management.


Education Level: Bachelor's Degree in Business Administration or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 2 years experience in business, healthcare environment, health insurance payor environment. 2 years related project management experience in a large scale, cross functional, multi-system environment.

Knowledge, Skills and Abilities (KSAs)

       Ability to work as a team member.

       Proficient in Microsoft Office applications.

       Proficient in project planning and life cycle development.

       Excellent communication skills both written and verbal.


Salary Range: $87,048 - $172,887

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).


Business Process Administration

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply:

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.


The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.


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