CareFirst Careers

Benefits Director (Hybrid)

Resp & Qualifications


Plans and directs the overall design, implementation, communication and administration of the health and welfare, retirement, leave, paid time off and all other ancillary programs.  Leads the development of new initiatives to ensure competitive and cost-effective benefits programs.  Ensures all benefits are in compliance with governmental regulations.  Ensures that the company's benefits are designed to attract and retain employees with diverse backgrounds. Provides guidance and leadership to the benefits managers and their team members. Proactively seeks innovative benefits solutions to meet changing needs of employees as market changes.


  • Leads and achieves benefits operational objectives by conducting market research of benefits programs, identifies issues with existing benefits packages and create strategies to improve quality of benefits offerings. Conducts strategy meetings with internal partners and external consultants to plan and review benefits offerings and trends in the industry; recommends cost-efficient alternative benefits programs; oversees the implementation and administration of benefits programs. Ensures project plans are established and followed when implementing programs; and ensures the successful implementation of programs. Creates and delivers communication plans for various benefits programs to leadership and employees.
  • Manages benefits employees by coaching, counseling, disciplining and mentoring employees.  Conducts recruitment selection, onboarding, and training of employees; communicates job expectations; plans, monitors, and evaluates, job performance and contributions; plans and reviews compensation actions; develops and enforces policies and procedures.
  • Meets benefits financial objectives by estimating requirements; prepares an annual budget; schedules expenditures; and analyzes variances.  Ensures that department budgets are within established limits.
  • Participates in a settlor function in Retirement committee meetings. Responsible for leading and planning settler functions, including scheduling meetings, creating agendas, and taking minutes.
  • Ensures all benefits programs are audited and monitored.

This position manages people.


Education Level: Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses/Certifications Preferred:

  • Human Resources\PHR or SHRM-CP  
  • Certified Benefits Professional (CPB)-World At Work  

Experience: 8 years proven success in a multi-benefit program environment including expert knowledge in managing retirement, welfare and health, leaves and other ancillary programs and 3 years management experience.

Knowledge, Skills and Abilities (KSAs)

  • Communications skills to effectively explain benefits programs, communicate to various leaders, vendors, and employees.
  • Knowledge in HRIS and benefits software.
  • Knowledge of all aspect of benefits, including retirement committee administration.
  • Knowledge of the structure of retirement plans, pensions, 401(k)s, IRAs and Roth IRAs.
  • Knowledge of health insurance plans (high deductible health plans and PPOs).
  • Leadership skills to manage employees, motivate teams, delegate tasks and inspire others to work hard.
  • Knowledge of leave laws within our jurisdictions as well as in states where remote employees reside.
  • Ability to translate technical information on benefits to non-technical audiences.
  • Ability to conduct research on benefits plans and changes to healthcare and insurance regulations.
  • Proficient in Microsoft Office applications, including power point, excel and word.
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.


Salary Range: $132,000 - $245,025

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).


Corporate Compensation

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply:

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.


The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship


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