Resp & Qualifications
PRINCIPAL ACCOUNTABILITIES: Under the direction of an IT Manager or Director, the Tactical Analyst’s accountabilities include, but are not limited to, the following:
Researches and analyses complex issues as necessary or in response to managements’ request and presents results to management as required as the SME. Initiates, creates and develops metrics, statistics, reports, budgets, and research and analysis. Assists others with less experience.
Leads complex projects. Projects can be on-going or new with emphasis on research, analysis, planning and coordination of disparate functional and technical areas inside and outside the company, including external vendors. Delegates project responsibilities as necessary.
Initiates and designs complex department communications, policies and procedures for both internal and external usage, coordinates internal reporting requirements for the department, creates presentations for management, educates teams and management on issues, policies and procedures where appropriate. May be involved with RFPs and vendor management.
Initiates issue resolution using creative techniques or documented facilitation techniques to improve productivity as the SME. Performs IT support responsibilities as requested or as necessary. As a SME, assists less experienced associates with project management and analytical skills. Continues to increase IT knowledge to provide enhanced recommendations to management.
Required: Position requires a college degree with at least 5-7 years of related work experience in direct analysis and reporting experience, or equivalent total experience. Individual must have demonstrated projects reflecting initiative, creativity as well as a team player. The individual must exhibit an excellent knowledge of strategy, organization, and process within a company context with a focus on information technology issues. An excellent knowledge of methodologies, system development, budgeting issues, project management, and information technology performance metrics is required.
Skills: Demonstrated facilitation and presentation skills are required. Other requirements are interpersonal skills, exceptional written and verbal communication skills and an excellent knowledge of Microsoft Office (including EXCEL and Power Point), Internet browsers and project management tools. Must be technologically experienced in office equipment/computers.
Preferred: College Degree in IT or related field, CF experience, CF IT experience, consulting background.
Department: Contract Management
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Hire Range Disclaimer
Actual salary will be based on relevant job experience and work history.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Please apply before: 10/31/2018
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS: The employee is primarily seated while performing the duties of the position. Occasional walking, standing, or commuting to other departments and buildings is required. The hands are regularly used to write, type, key, file and handle or feel small controls and objects. The employee must frequently observe, talk, and hear. Weight of up to 25 pounds is occasionally lifted.
The physical demands described here are representative of those that must be met by any employee to perform the essential duties and responsibilities of the position successfully. Requirements may be modified to accommodate individuals with disabilities. Travel among CareFirst Sites may be required.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship