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Resp & Qualifications
Under the general direction of the Senior Software Quality Assurance and Auditing Analyst and the Director, the incumbent’s accountabilities include, but are not limited to the following:
1. Conduct assessments of programs/projects in the organization to ensure compliancy to published standards, processes, and/or templates. Participate in CMMI SCAMPI appraisal. Audit processes for compliancy and uniformity to ensure deliverables to the customer are consistent. Work with peers to ensure Quality SLR’s are adhered. Identify process, procedural, system and training issues based upon audit findings and initiate resolution to these problems through recommending alternate procedures/processes or recommendation of a working group. Lead in the development of training materials. Communicate with internal audit peers and management regarding status, audit issues and deadlines. Collect objective evidence of quality and analyze quality-related data and/or trends. Monitor and track corrective and quality action items and/or quality issues through resolution.
2. Follow departmental policies and procedures with limited instructions in carrying out daily tasks. Direct in maintaining QMS departmental materials to support activities. Conduct reviews, walkthroughs, assessments, and inspections to evaluate the effectiveness of current processes/procedures, techniques, systems and associates for small to medium complexity projects. Execute workgroups.
3. Conduct internal consistency checks ensuring uniform and fair auditing practices throughout the department, across all lines of business. Preparation of QA reports. Create and prepare senior level presentations. Process change requests reporting and tracking.
Demonstrated the following:
Department: Quality Management & Standards
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Hire Range Disclaimer
Actual salary will be based on relevant job experience and work history.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Please apply before: 5/10/2018
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of the position successfully. Requirements may be modified to accommodate individuals with disabilities.
The employee is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The employee must frequently talk and hear. Weights of up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship