CareFirst Careers

Human Resources Generalist

This job posting is no longer active

Resp & Qualifications

Reporting to the Human Resources Manager for the Red Run campus in Owings Mills, the Human Resource Generalist is responsible for performing Human Resources related duties on a professional level in support of the regional Associate Relations team. 

Position Type/Expected Hours of Work
This is a part-time position, working up to 30 hours per week.  Days and hours of work are Monday through Friday, between 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Essential Duties and Responsibilities include, but are not limited to, the following:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Regional Human Resource Team Support

  • Triages and responds to Human Resource related associate inquiries.  Provides support and direction to associates and management on topics related to: Associate Relations, Performance Management, Compensation, Benefits, Talent Acquisition, application of PTO policy, STD, LTD, ADA, PeopleSoft, and Training
  • Prepares communication, develops reports and presentations suitable for review by Executive Leadership Teams  
  • Provides intake tracking and review of associate requests for leave, and questions related to the leave process, including application of PTO policy, STD, LTD, ADA. This may include working with multiple areas of Human Resources and liaising with management for resolution and response. 
  • Coordinates Leave related requests working with management, the associate and the Disability Office and manages the process with the associate through to completion;
  • Acts as a liaison with functional areas within HR by coordinating position management, staffing requests, FMLA and Disability processes, job change requests

Associate Relations

  • Effectively and proactively addresses associate relations issues to ensure they are resolved in equitable, legal manner in accordance with corporate policy and culture.
  • Implements approved HR strategy, policy and practices, and makes recommendations for change as needed.
  • Engages and counsel’s employees and acts as an advocate when needed in issues such as performance management, investigations, career development, grievance procedures, etc.
  • Responsible for coaching and counseling front-line managers and associates on human resource issues
  • On-boards new associates/managers and conducts exit interviews, Provides consulting in developing processes for organizational change and renewal.
  • Supplies accurate, timely communication and feedback to business units and appropriate HR division members on issues affecting business area performance utilizing surveys, focus groups, and other diagnostic vehicles.

Management Consulting

  • Advises and influences management to ensure that the business team effectively communicates company and division vision, mission, values and goals.
  • Provides or facilitates manager coaching, information, training, and problem resolution to ensure effective management and administration of the organizations goals through supporting HR programs. 
  • Provides consulting in developing processes for organizational change and renewal.  Advises and influences management to ensure that the business team effectively communicates company and division vision, mission, values and goals. 
  • Provides consultation and coaching to management on individual and organizational problems to improve quality, productivity, working relationships, and morale. 

Project Management

  • Manages projects and represents associate relations on HR related teams
  • Researches Human Resource trends, performs data analysis, develops and implements recommendations,
  • Researches Human Resource trends, performs data analysis, develops and implements recommendations,

Other Duties as assigned


  • A Bachelor's degree (Master's Degree preferred) in a Human Resources related field
  • 3-5 years current related experience in Human Resources performing in a client facing role
  • Skill in developing and delivering written and oral presentations for a variety of audiences are required; Proficiency in verbal and written communication
  • Proficiency in Microsoft office, specifically Excel and PowerPoint as well as HR reported development and design. 
  • Ability to multitask and work independently or as part of a team
  • This position requires flexibility, collaboration, the ability to work in a fast-paced environment, manage many tasks efficiently
  • Thorough knowledge of HR theory and practices affecting change management, performance management, employment law, employee relations, training delivery, coaching, compensation, benefits, EEO/affirmative action, and employment are required. Knowledge of business consulting techniques, ability to analyze Human Resources business implications and effectively work with front line management in a business partnership. 

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Travel between regional offices by car is required.  Candidate must have reliable and consistent transportation


Department: Associate Relations

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply:

Closing Date

Please apply before: 5/27/2018

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

The employee is primarily seated and standing while performing the duties of the position. Occasional walking is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The employee must frequently talk, see and listen.  While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Weights of up to 25 pounds are occasionally lifted
The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of the position successfully.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Learn more about Human Resources