Resp & Qualifications
The Program Analyst works as part of the Client Advisory Services team to support internal and external customers as it relates to current analytical capabilities, internal process improvement and oversight, communications and reporting related projects. This position plays an essential role in driving adoption of current reporting capabilities and focuses on improving reporting capabilities and related processes for customers in the CareFirst in the marketplace. The Program Analyst will work with the Distribution Channel Team, Client Advisory Services and Sales to support clients and channel customers as a subject matter expert. The incumbent will be responsible for the development and maintenance of presentation and data templates, providing input on SearchLight reports as well as assisting with any ad hoc reporting needs. The Program Analyst will serve as an expert in SearchLight (employer reporting) and will work closely with the Health Care Analytics team as it relates to SearchLight and ad hoc employer reporting.
Under the direction of the Program Manager, Client Advisory Services, the incumbent’s accountabilities include, but are not limited to, the following:
Provide reporting subject matter expertise: Provide guidance and expertise related to reporting capabilities for internal customers, employer groups and/or distribution partners (consultant/broker firms). The Program Analyst will be responsible for understanding SearchLight and/or ad hoc reports to articulate the value of CareFirst. This accountability requires, but is not limited to the following tasks:
Manage production of standard and consistent reports, analyses and presentations: Reviews, assesses and recommends modifications to current SearchLight employer reporting and presentation formats to ensure meet market expectations.
Manage reporting maintenance processes: Manage and oversee processes in support of SearchLight and ad hoc reporting. This accountability requires but is not limited to the following tasks:
The ideal candidate will:
Department: Client Advisory Services
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Hire Range Disclaimer
Actual salary will be based on relevant job experience and work history.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Please apply before: 5/13/2018
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship