Resp & Qualifications
Implements, maintains, and designs SQL Server data bases in support of the development and installation of new systems and enhancements to existing systems. Uses available tools and utilities to provide for necessary DBMS maintenance activities: data base reorganizations, backup and recovery, space management, performance and tuning, and change management. Performs system administration and system management functions for SQL Server data base systems. Assists application developers and other clients with data base usage and software development activities. Ensures that all software or systems for which they are responsible are monitored and tuned to ensure acceptable levels of performance and resource utilization, ensures that the software is utilizing all appropriate functions and features, timely and accurate reporting on performance, utilization and feature use as requested.
Provides project management regarding all technical aspects of implementing projects/major release upgrades for CareFirst’s largest, most complex and critical systems which includes: properly following a project life cycle, the development of project plans, completing all appropriate documentation and notifications in order to obtain resolution within the established timeframes. Provides input to the development of corporate IT standards and policies to ensure compatibility and integration throughout the company. Approve/Manage subcontracting and vendor evaluation studies pertaining to the IT organization, IT Infrastructure and Architectures. Stays current in new IT technologies to maintain high level subject matter expertise.
Performs installation of complex, clustered and high-availability software and hardware environments in a timely manner in keeping with current release levels. Follows and maintains all Corporate Change Control and Audit requirements. Creates and maintains schedules for software maintenance and upgrades. Researches and provides requirements for software compatibility within CareFirst’s Enterprise Architecture. Coordinates software user/acceptance testing activities for new installations and upgrade activities.
Provides technical assistance to Operations, Applications, Business Clients and the Service Desk in order to resolve production schedules or problems. Provides 24x7 oncall support for assigned systems and software. Uses available resources to research, resolve and recommend solutions for the most complex and critical systems.
Participates in and contributes to technical discussion within their team and shares their technical expertise to others’ activities. Is a member of a matrix team of people who have responsibility for strategy and development, including systems and application development, vendor management, and legacy systems integration. Communicates between key IT groups and the customer community via participation in meetings and the creation of status reporting mechanisms (weekly, monthly, and quarterly). Participates in CareFirst Enterprise Wide technology projects for most complex and critical technologies.
This position is subject to a Level 6C security requirement.
Required: This position requires a BA/BS in Computer Science and 3-5 years of experience as a Data Base Administrator. Equivalent experience supporting complex and critical IT environments will be evaluated in lieu of these requirements where applicable.
Abilities/Skills: The incumbent must have excellent analytical skills in order to effectively analyze broadly defined practices and policies in selecting methods, techniques, and evaluation criteria to obtain the desired results. Ability to effectively adapt to rapidly changing technology and apply it to business needs, developing and delivering IT centric projects using (where appropriate) leading-edge technology. An excellent working knowledge of installation and maintenance of the systems software as well as the internals of the system in order to produce the best possible system availability and performance. Excellent oral and written communications, with the ability to work both independently and as a member of a team.
Preferred: BS/BA in Computer Science
This position will require twenty four by seven support responsibilities. Incumbents will need to travel among CareFirst’s Corporate locations.
Department: Data Resource Management
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Hire Range Disclaimer
Actual salary will be based on relevant job experience and work history.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Please apply before: 6/13/2018
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of the position successfully. Requirements may be modified to accommodate individuals with disabilities.
The employee is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The employee must frequently talk and hear. Weights of up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship