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Resp & Qualifications

The Market Research department is part of Strategic Marketing and plays a critical role within CareFirst.  Market Research manages and conducts survey research, focus groups, in-depth interviews, and secondary analyses in order to uncover insights about CareFirst’s many different types of customers and to make recommendations to business units.  Market Research insights are used throughout the organization to make important business decisions.  Some areas that rely on Market Research include: Marketing, Strategic Business Units (SBUs), Sales, PCMH, Medical Networks, Operations, IT, Actuarial, creative agencies, and the CEO.   


The intern is an integral member of the Market Research team located in Owings Mills.
CareFirst is looking for someone who is a fast learner, detail-oriented, able to analyze complex data, capable of distilling complicated ideas into a digestible format, and is a team player.  This position includes the following duties: 

  • Analyze survey data and respondent comments in Excel and Word
  • Write reports in Power Point or Word format
  • Clean and prepare data files using Excel
  • Check data in reports to ensure accuracy
  • Program surveys in the surveying tool Verint (training provided)
  • Attend meetings and offer ideas and suggestions
  • Provide assistance to Market Research Analysts


  • Must be a student enrolled in an accredited college or university at either the junior or senior level (undergraduate) or graduate level, with a 3.0 GPA or above
  • Majors – Mathematics, Statistics, Social Sciences, Marketing, Business or a related field
  • Must have excellent interpersonal, as well as written and verbal communication skills
  • Must have a strong math aptitude and be able to work with large data sets. 
  • Strong Analytical, problem solving and organizational skills are essential
  • Must be able to work independently to accomplish assigned tasks
  • Must have intermediate – advanced experience using Microsoft Office products, (Excel, Word, PowerPoint, Access) and the Internet
  • CareFirst is looking for someone who can commit to at least two days per week (up to 20 hours) during the spring and fall semesters; full-time is preferred in the summer.



Department: Market Research

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

The hire range posted is an annual rate. All intern positions will be paid hourly.

Where To Apply

Please visit our website to apply:

Closing Date

Please apply before: 5/25/2018

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.


The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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