Resp & Qualifications
ESSENTIAL DUTIES AND RESPONSIBILITIES Under the general direction of the Director, Sales & Product Apps these include, but are not limited to, the following:
Provide technical leadership for Corporate Initiatives involving Sales and product systems using highly complex, large scale, strategic technology and partners. Work collaboratively with Sales and the SBUs to understand the specific objectives of the initiatives and determine release schedules across multiple CIs and vendors that will meet the SLAs and SBU goals. Accountable for full technical SDLC delivery of systems which includes project/program management oversight as well as technical delivery. Ensures that the integration of these capabilities across multiple vendors and platforms is performed in an efficient and scalable manner. Ensure no conflicts with the strategic direction across projects and systems and provide adequate goverance to ensure the team stay focused on quality deliverables. Maintain an “applications owner” viewpoint in influencing product roadmaps, design evolution, tool use and ensure continuous operational improvement across the Sales and product systems portfolio. Collaborate with other application owners and teams within TOS for the various system integrations/initiatives.
Provides leadership to day to day management of IT systems prioritizing projects and ensuring commitments are met providing high quality, stable and cost effective systems while meeting customers expectations incremental improvement and dashboard reporting.
Use DPEs effectively to manage budget and resource capacity for both CIs and DTD. Create appropriate governance model to review and approve detail design to ensure any new development follows the defined best practices while developing internal leadership model to assure high quality systems and seamless integration across multiple teams on and off shore. Actively manages multi-million dollar SOWs finding efficiencies and negotiating for “value add” deliveries. Provide oversight and leadership for the Managed Services teams for day to day support and delivery of enhancements.
Staff Management: Reviews staffing goals and expectations to ensure that each is consistent and adequate to meet department goals. Evaluates performance of each team member, generates development plans and sets goals within the context of the corporate policy. Provides coaching, counseling and motivation to team members ensuring staff has the appropriate tools and training. Develops departmental staff to continuously enhance innovation and consistency of delivery within the IT department transforming to a technical leadership model.
Technical Leadership -
SUPERVISORY RESPONSIBILITY: Responsible for 3 - 10 direct reports including Project Managers, Application Leads, Developers and approximately 10 - 20 indirect reports of mainly contractors and DPE technical teams.
Required: a Bachelor’s Degree in Computer Science, Information Technology or relevant experience and 7+ years of IT experience.Demonstrated skills/experience with success in managing high volume, service oriented IT project portfolios, systems, strategic planning, e-commerce, contract negotiation/maintenance, metrics and reporting. Experience demonstrating knowledge and understanding of complex financial analysis, business process redesign and Software Development Life Cycles. Experience in supporting a broad range of technologies and application platforms, including but not limited to: PEGA, TIBCO, Informatica, MicroStategy, mobile technology and responsive design, Java. (Specific ‘others’ may be added at the time of job posting.)
Department: QTB Sales Consumer Direct
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Hire Range Disclaimer
Actual salary will be based on relevant job experience and work history.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Please apply before: 12/01/2018
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS: The employee is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The employee must frequently talk and hear. Weights of up to 25 pounds are occasionally lifted.
The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of the position successfully. Requirements may be modified to accommodate individuals with disabilities. Travel among CareFirst sites required.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship