CareFirst Careers

Senior Data Center Operations Engineer

Resp & Qualifications


Support for various technical solutions in production and plan test (user acceptance testing) environments.

Provide Tier 1 support for Customers which inclues Blue Cross Blue Shield Plans, the Blue Cross Blue Shield Association, vendors and the FEPOC staff.

These positions are shifts, 6 am – 6 pm, and 6 pm – 6 am.  4 days on and 3 days.  The evening shift, 6 pm – 6 am, is entitled to a 10% pay differential.


  • Respond to alerts.
  • Respond to abends.
  • Phone support.
  • Escalations.
  • Notifications.

Required Skills:

This position requires a BA/BS in computer science or similar discipline or equivalent experience and 5-8 years of industry experience as a Senior Developer. Specific requirements include, but are not limited to:

COBOL Programmer Analyst - Mainframe:

  • At least 8 years of mainframe-based application development experience.
  • Demonstrated knowledge of COBOL applications running under CICS.
  • Strongly demonstrated knowledge of DB2.
  • Demonstrated knowledge and best practices of testing environments and processes.
  • Excellent problem solving skills.
  • Strong analytical skills.
  • Excellent verbal and written communications skills
  • Must be able to perform assigned tasks with minimum supervision.
  • Strong documentation skills.


  • DB2
  • CICS
  • JCL
  • REXX
  • Rocket Shuttle
  • Xpediter
  • MQ Series
  • General IBM Utilities
  • ChangeMan
  • FileAid
  • Sync Sort
  • Microsoft Suite

Projected Level of Effort:

  1. 40 hr/wk on the day shift, or night shift.

Terms of engagement:

  1. 40 hr/wk from date of hire
  2. Once trained, telework
  3. CareFirst will provide equipment and cover the internet costs


Department: Customer Support Center

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply:

Closing Date

Please apply before: 11/3/2018

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.


The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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