Resp & Qualifications
The Senior Requirements Quality Analyst acts as a subject matter expert (SME) in requirements development, requirements management, requirements processes and requirements tools. This position is responsible for ensuring requirements quality and performance on Networks Management data related technical projects. The Senior Requirements Quality Analyst will support or fulfill the Requirements Manager role on Networks Management data related technical projects to elicit, analyze, document, validate, specify, verify, and manage the requirements and the needs of business area(s) or user(s) and translating these requirements into functional and/or technical specifications. The Senior also coaches and mentors other team members in ensuring that business requirements and documentation are created and stored, as well as assist in the project delivery. The incumbent assists in reviewing the quality of requirements and provides guidance and support for the medium complexity enhancements, automation and implementations ensuring the business objectives are met. Providing a medium level of technical and functional expertise, the incumbent serves as the subject matter expert in defining requirements and organizing requirements per the defined functional framework and the tools storing requirements and reporting on the quality and completeness of requirements for all Networks Management Data area projects.
Under general supervision, the incumbent’s accountabilities may include, but are not limited to, the following:
Participates at an expert-level on an ad-hoc basis with the feasibility of the medium complexity level enhancements, automation and implementations review, analysis, and evaluation of current and future business processes. Explore alternative business solutions - is liaison to business and Networks Management Data area to explain choices and implications - works closely with system analyst to help create POCs and alternative solutions to create, maintain and enhance business value. Develops solutions that solve the most complex technical and/or business issues. Proactively identifies opportunities and enhancements. Independently leads or participates in all phases of the software development and/or data management life cycle, with focus on defining the underlying business needs, documenting those needs, validating conceptual systems designs, and assuring delivery quality through comprehensive testing and training. Analyzes, defines and interprets business needs and issues by gathering, analyzing, documenting and validating the Business area(s) and user(s) technical (functional/non-functional) requirements. Creates PRD (Project Requirements Document) for medium complexity enhancements, automation and implementations including defining Business, User and functional and non-functional requirements needed for approval by Business and for use by Design, Development and Testing teams. Creates Requirements Management Plan to define, organize and schedule requirements management and development activities. Leads requirements analysis and verification sessions for medium sized or complex projects. Produces Requirements Traceability Matrix (RTM) and RTM gap analysis reports. Tracks and manages open issues and plan for resolution. Troubleshoots systems problems, identify cause of problems, work with appropriate group to correct problem. Maintains communications with technical counterparts to guide the issues to cross-functional resolution and adopt best practices and ensure integration of specific application and data architecture into overall enterprise technology strategy. Provides ongoing assistance to software developers and testers to resolve defects during the testing process. Leads development sessions and design reviews in order to ensure design meets user requirements for medium complexity projects or assist under the supervision of a lead for complex projects.
Performs, plans and prioritize requirements quality review activities and interactions. Resolves medium complexity issues as necessary or in response to management’s request and presents results to management as required as the requirements quality subject matter expert, Creates and develops metrics, statistics, reports, and research and analysis. Supports in the preparation of reports on aggregate quality metrics for leadership. Coaches project teams in the best practices and use of software development methodology, software development deliverables and methodology related tools. Participates as observer and methodology subject matter expert during status meetings for assigned projects. Documents risks and issues related to non-compliance items escalating as needed. Assists in the creation of action plan(s) to address non-compliance items from quality reviews for assigned projects.
Acts as industry best practice expert in requirements consulting project teams and leading project team members in understanding and executing the standard requirements processes and procedures. Project support can be on-going or new with emphasis on research, analysis, planning and coordination of new methodologies for software development and engineering.
Initiates issue resolution using creative techniques or documented facilitation techniques to improve productivity as the Requirements SME. Performs technical support responsibilities as requested or as necessary. As a Requirements SME, assists less experienced team members with requirements quality review activities, project management and analytical skills. Continues to increase technical and Requirements Quality knowledge to provide enhanced recommendations to management. Leads and participates in the development of appropriate training material for reports and datamart development methodology and the enterprise requirements management processes.
Use project management techniques to establish roles and responsibilities, monitor project and request status and workload, and ensure deliverables of high quality, effectiveness and timeliness. Manages assigned enhancements, automation and implementations from concept through implementation. Creates, develops and maintains project schedules for key deliverables by developing project plan, monitoring milestone completion and coordinating project progress. Develops key project deliverables including requirements specifications, use cases, system test cases, training and documentation and user manuals for the most complex enhancements, automation and implementations. Manages the sequencing of releases to meet business needs.
Required: This position requires a bachelor’s degree in Information Technology, Computer Science or Business. In lieu of a Bachelor’s degree must have 4 years of relevant work experience in business analysis, systems analysis and/or testing.
In addition, must have:
Department: Networks Data Management & Analytics
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Hire Range Disclaimer
Actual salary will be based on relevant job experience and work history.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Please apply before: 12/25/2018
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights of up to 25 pounds are occasionally lifted.
The physical demands described here are representative of those that must be met by any employee to perform the essential duties and responsibilities of the position successfully. Requirements may be modified to accommodate individuals with disabilities. Travel among CareFirst Sites may be required.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship