CareFirst Careers

Lead IT Tactical Analyst

Resp & Qualifications

PRINCIPAL ACCOUNTABILITIES:  Under the direction of an IT Manager or Director, the Tactical Analyst’s accountabilities include, but are not limited to, the following:

1. Researches and analyses complex issues as necessary or in response to managements’ request and presents results to management as required as the SME.  Initiates, creates and develops metrics, statistics, reports, budgets, and research and analysis. Assists others with less experience.

2. Leads complex projects.  Projects can be on-going or new with emphasis on research, analysis, planning and coordination of disparate functional and technical areas inside and outside the company, including external vendors.  Delegates project responsibilities as necessary.

3. Initiates and designs complex department communications, policies and procedures for both internal and external usage, coordinates internal reporting requirements for the department, creates presentations for management, educates teams and management on issues, policies and procedures where appropriate.  May be involved with RFPs and vendor management.

4. Initiates issue resolution using creative techniques or documented facilitation techniques to improve productivity as the SME.  Performs IT support responsibilities as requested or as necessary.  As a SME, assists less experienced associates with project management and analytical skills.  Continues to increase IT knowledge to provide enhanced recommendations to management.   


Required:  Bachelor’s Degree in Accounting or Finance or directly related equivalent work experience and over 10 years of progressively responsible experience in the insurance or financial services industry with experience in direct analysis and reporting experience. Position progression must include direct financial accountability.  Individual must have demonstrated projects reflecting initiative, creativity as well as a team player.  The individual must exhibit an excellent knowledge of strategy, organization, and process within a company context with a focus on information technology issues.  An excellent knowledge of methodologies, system development, budgeting issues, project management, and information technology performance metrics is required. 

Skills:  Demonstrated facilitation and presentation skills are required.  Other requirements are interpersonal skills, exceptional written and verbal communication skills and an excellent knowledge of Microsoft Office (including EXCEL and Power Point), Internet browsers and project management tools.  Must be technologically experienced in office equipment/computers.

Preferred: College Degree in IT or related field, CF experience, CF IT experience, consulting background.


Department: Accounting Systems Management

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply:

Closing Date

Please apply before: 4/12/2019

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.


The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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