CareFirst Careers

Senior Requirements Analyst

Resp & Qualifications

Provide business functional, systems, and technical requirements for the implementation of new complex functionality and maintenance of existing FEP national Plan systems.  The core responsibilities are to elicit, analyze, validate, specify, and verify the business requirements of project stakeholders, that is, both internal and external customers and end users. The incumbent will take a broad set of complex business requirements identified by project stakeholders (internal and external) and work with business domain analysts across multiple platforms in a team capacity to ensure that both business and technical considerations are addressed. The incumbent will participate in the analysis complex existing business processes and systems to recommend process and system enhancements. The incumbent is involved, at some level, throughout the entire software development life cycle (SDLC); and participates in team functions with other FEPOC and CareFirst departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Senior Requirements Analyst duties and responsibilities include but are not limited to those identified in the following table:

1. Elicitation/Specification/Validation/Requirements Traceability: 

  • Performs requirements discovery to document the needs of customers and potential stakeholders. 
  • Participates in business teams with users to understand strategic goals and to understand the customers’ needs as well as the systems functionalities. 
  • Assists in industry standard requirements elicitation such as Joint Application Development (JAD), interviews, prototyping, and user observation.
  • Develops complete, unambiguous description of the solution using user stories, business requirements, and functional requirements that are both verifiable and traceable. 
  • Communicates with the development and testing team. 
  • Acts as team member in the requirements traceability such as tracing across the software development lifecycle to ensure that each succinct requirement is met at each step of the lifecycle. 
  • Uses tools such as HP ALM and Jira to store requirements. 
  • Assists in the creation of requirements repositories to store historical requirements information.
  • Performs business support responsibilities and consultation with internal and external customers and any other projects as requested in support of management. 
  • Works closely with internal and external customers to validate specifications against the customers’ needs to ensure the solution is useable and meets the customers’ needs. 

2. Analysis and Modeling: 

  • Conducts analysis of existing and new business processes and systems. 
  • Uses industry best practices and analytical techniques such as:\
  • State charts, Process modeling, Functional and non-functional specifications, and Data flow diagrams.
  • Assists with system enhancements to improve business performance and maximize the effectiveness of available technology. 
  • Analyzes requirement models to increase understanding and uncover potential issues. 
  • Conducts impact and gap analysis of systems and business process workflows. 
  • Builds a knowledge base of business information using various types of models.

3. Documentation:

  • Assists in the process of documenting and maintaining editorial quality of:
  • Business system requirements, Changes, User stories, Business requirements documents, and Functional specifications. These documents will be shared with a broad internal and external audience. 

4. General:

  • Expands knowledge and skills of existing and new business processes, quality assurance, and system development methodologies. 
  • Expands knowledge of healthcare terminology and industry changes such as ICD-10, healthcare, and SDLC processing.

QUALIFICATION REQUIREMENTS:
Required Education:

  • Bachelor’s degree in Computer Science, Information Systems, or related field or military experience with 3-5 years of requirements management and requirements engineering, OR total equivalent related technical experience.

Required Experience:

  • Working knowledge of practicing and implementing projects using techniques including:
  • Business requirements Process modeling, Functional requirements, and User stories. 
  • Understanding of industry standard Business Analysis Best Practices.
  • Technical writing experience and training experience.
  • Experience with the health insurance industry, especially with BCBS plans.
  • Experience with Requirements Management Tools.
  • Knowledge of organization and operations of the business area supporting.
  • Knowledge of the CareFirst Defined Processes.
  • Prior experience in impact and gap analysis of systems and business process workflows as well as using various types of models and straw man prototypes.
  • Prior working knowledge of requirements traceability matrix using software development lifecycle.
  • Previous experience with a requirements tool or methodology such as Joint Application Development (JAD).
  • Working knowledge of software development lifecycle.
  • Working knowledge of Microsoft® Office®.
  • Solid teamwork and interpersonal skills, with the ability to communicate and persuade customers, employees, and management at all levels and thrive in a cross-functional environment. 
  • Must have excellent oral and written communications; an ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding.

Preferred:

  • Master’s degree in a related field.
  • Health care payer experience.
  • Knowledge of FEP organization, operations and business systems.
  • Experience as a member of an agile software development team

Department

Department: Claims Project Requirements

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

PeopleSoft/Self Service/Recruiting

Closing Date

Please apply before: 6/25/2019

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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