Resp & Qualifications
As a member of the Federal and Consumer Government Programs (FSCGP) leadership team, the position of Director, Data Analytics & Program Performance supports all aspects of the Medicare (including Advantage) and Medicaid programs’ research and data analytics efforts. Leads a diverse team of data analytics professionals, overseeing the business and technical portions for all operational areas. Embeds deep analytical insights into key decision processes, through constant focus on a variety of complex business problems and assuring adherence to all regulatory reporting requirements. Leads all aspects of the Medicare & Medicaid Program’s research and data analytics efforts, including development of solutions with moderate complexity and risk with business area implications. Oversees the tracking, development, submission and monitoring of data for all regulatory reporting needs of the FSCGP division.
Leads and/or participates in complex cross-functional project teams representing the FSCGP division. Collaborates with business partners to understand their strategy, problems and goals; translating business problems into analytical solutions. Supports data efforts utilized by business to drive strategy and planning efforts. Supports deployment of insights across multiple channels (operations, compliance, strategy). Oversees strategic planning and development of informatics solutions in partnership with technical and business leadership. Responsible for program performance for Medicare (CMS) and Medicaid (state).
Manages a staff of 4+ non-management reports, including Reporting and Business Analysts.
Abilities/Skills: The incumbent should have strong customer service orientation, excellent oral and written communication skills, the ability to synthesize information quickly and the ability to motivate and persuade others. Incumbent should possess strong interpersonal skills and should be able to deal effectively with individuals and task forces at all levels of the organization. The incumbent must possess extremely well developed organizational and prioritization skills as well as strong process orientation skills.
Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
Department: Federal & State Consumer Government Programs
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Hire Range Disclaimer
Actual salary will be based on relevant job experience and work history.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Please apply before: 09/11/2019
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
The physical demands described here are representative of those that must be met by an associate to perform the essential duties and responsibilities of the position successfully. Requirements may be modified to accommodate individuals with disabilities.
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands may regularly be used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights of up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship