Resp & Qualifications
PRINCIPAL ACCOUNTABILITIES: Under the general supervision of a Senior Director the manager’s accountabilities include, but are not limited to, the following:
This position is also subject to being "on call" for emergency situations requiring immediate resolution.
SUPERVISORY RESPONSIBILITY: Responsible for managing up to 25 direct reports and contractors staff. Responsible for exempt staff of IT personnel and IT support staff, including but not limited to solutions architects, system designers, software engineers, data analysts and programmers.
Required: This position requires a bachelor’s degree in Computer Science, Information systems or related field or equivalent work experience. Must have 7+ years of technical experience in architecture, systems analysis, programming and/or application development, design and integration. Must have relevant architecture experience and/or experience with legacy system integrations. Experience developing business solutions for large scale transaction systems using an architecture-driven development approach and integrating applications leveraging reusable components and services. Experience leading and mentoring highly skilled technical professionals and can lead design efforts if necessary. Background in creating multi-year application roadmaps and presenting to senior management and customers for approval and funding.
The key core technologies and the associated technical skills are listed below.
Abilities/Skills: Strong technical management, service-oriented architecture concepts, and system design skills. Prior experience with technologies or systems related to the department’s core activities. Proven ability to budget, organize and manage large technical teams made up of associates and contractors. Must be able to set priorities and multi-task between many simultaneous strategic projects and day-to-day production and maintenance related activities. Must be able to coach, develop, and motivate associates.
Must have excellent written and verbal communication, interpersonal and analytical, and problem-solving skills. Must have the ability to consult with external customers and manage customer relationships and expectations. Experience with large-scale systems implementation projects, preferably in all phases of the systems development life cycle. Experience in collaborative team leadership.
Preferred: Broad knowledge of BCBS business, system, and operational processes. Experience with implementing SaaS / COTS products with integration with legacy on-premise and cloud applications. Experience with multi-tiered web applications. Strong background in service-oriented architectures, object-oriented design, integration patterns, web services and design and development tool sets. Experience integrating rules engine technology with legacy applications is a plus.
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly to Federal health care programs.
Customer Service Delivery Management
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Hire Range Disclaimer
Actual salary will be based on relevant job experience and work history.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Please apply before: 09/13/2019
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of the position successfully. Requirements may be modified to accommodate individuals with disabilities. Travel between CareFirst locations is required.
The employee is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The employee must frequently talk and hear. Weights of up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship