CareFirst Careers

Account Executive I

Resp & Qualifications

The Associate Account Executive position is a developmental role responsible for renewing/growing a book of business which may include smaller sized 200+ accounts both for risk business and non-risk business.  The benefit structures for these accounts can include, indemnity, managed care medical products, PPO, consumer-directed, and ancillary products. 

PRINCIPAL ACCOUNTABILITIES:

  1. Account Renewal/Growth: Ensures that each assigned account renews annually and aggressively pursues growth within groups by developing and implementing account specific benefit and financial strategies.  Through strategic focus, works with Brokers, Consultants, Account contacts, and internal partnerships to create a comprehensive, strategic  retention, growth, and service strategy for assigned book of business.  Offers products/programs to meet account needs, and seeks and obtains new business within assigned book which may include the addition of ancillary / specialty products.
  2. Strategic Account Management: Reviews account specific reports (healthcare informatics, utilization, etc.) and develops strategic solutions to assist account in addressing trend, cost, and healthcare related issues. Meets with accounts each quarter to review data and also conduct a year-end review meeting.  Recommend new products and strategies to the account each quarter.  Advocates internally on behalf of accounts to ensure account satisfaction and continuously improve customer experience by proactively planning and addressing account needs. 
  3. Relationship Management: Establishes and maintains relationships at multiple levels with clients, consultants, and brokers through the use of consultative skills and analysis of account needs/service requirements. Strategically works to maintain client satisfaction.
  4. Project Management: Indirectly manages a team of sales support staff coordinating the account specific support required for effective service of clients for the Associate Account Manager book of business; Manages and executes the sales process (i.e., quoting, proposal,) in collaboration with the internal constituents as necessary. Communicates account overall relationship status internally on a monthly basis to raise awareness of successes and identify and address improvement areas.   Partners with team members as appropriate in meetings with clients to professionally represent the organization. 
  5. Performs other duties as assigned, which include but are not limited to, projecting enrollment figures; serving on internal and external committees to represent the organization; and contributing to corporate and account communications.


QUALIFICATION REQUIREMENTS:

Required

A Bachelor’s degree or equivalent experience, and a minimum of from 3 to 5 years of sales/healthcare related experience is required.  The applicant must have knowledge of group health/life insurance financial/funding mechanisms; healthcare delivery systems, including pricing methodologies and cost reimbursement mechanisms and health insurance products and networks.  Knowledge of all aspects of administration for self-insured employer groups and the TPA competition is preferred.  The ability to effectively manage professional sales personnel through leadership and the promotion of teamwork is required.

A current health and life license for the all jurisdiction(s) is required (MD,DC and VA)

Abilities/Skills:

The qualified applicant must possess proven sales skills, effective interpersonal/ relationship skills, and management skills.  The incumbent must possess the ability to analyze competitive sales information and develop effective sales strategies to retain existing business and acquire new business.  The incumbent must have the proven ability to demonstrate good instincts and make solid business judgments.  Additional requirements include negotiation skills, excellent written and verbal communication skills, excellent group presentation skills and personal computer skills.  The ability to direct and develop subordinates is necessary.

Preferred: 

Experience in a similar sales position with a competitor or another Blue Cross Blue Shield plan is preferred.  A degree in business, marketing and/or finance is also preferred.

A current health and life license for the appropriate jurisdiction(s) is required.
 

Department

Account Management

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Closing Date

Please apply before: 09/20/2019

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:
The employee is primarily seated while performing the duties of the position.  Walking is frequently required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The employee must frequently talk and hear.  Weights of up to 40 pounds are lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Learn more about Sales & Account Management