CareFirst Careers

Senior Strategic Sourcing & Procurement Director

Resp & Qualifications

PURPOSE:
This position provides leadership and strategic and tactical direction for the Strategic Sourcing and Procurement function.  Oversees the implementation of the Procurement Strategic Plan and ensures alignment with the corporate long range strategic plan and manages all facets of purchasing and procurement across CareFirst.  Effective management of staff, consultants and vendors is critical to this position.  Additionally, this position provides direction in the implementation of a comprehensive, centralized records management program to meet applicable Federal, State, Local and CareFirst group specific requirements.  The incumbent establishes and manages departmental budgets and supporting Purchasing budget in excess of $4.9M.  

PRINCIPAL ACCOUNTABILITIES:

Under the direction of the Vice President, Corporate Services, Real Estate and Procurement, the incumbent's accountabilities include, but are not limited to:

Duties and Responsibilities

  1. Structure and operate the purchasing organization.  Oversee the management of corporate purchasing as well as develop and implement strategies to maximize value from contracting. Ensure a procurement strategy that supports the CareFirst strategic direction.  Provide direction to departmental management to ensure that internal customer expectations are met.  Provide project leadership and coordination across organizational boundaries to execute contract projects.  Maintains availability to ensure business continuity plans are in place, tested and modified as appropriate. Lead the development and implementation of a comprehensive contract management program.  Collaborate with Legal and Corporate Audit Services to establish policy, identify regulatory requirements pertaining to the retention and retrieval of contracts.  Ensure adequate training is performed and ongoing communication of processes and retention requirements exist to comply with Federal, State, Local, and CareFirst group specific requirements.  Provide professional developmental opportunities for staff and a collaborative work environment.  Develop succession plans for key managerial positions. Collaborate with H.R. and other key departments in the development and implementation of other programs as required. 
  2. Manage the procurement process across CareFirst including directing the negotiations strategy and practice; building negotiating competency across CareFirst.  Ensure the procurement process is based on the concept of the “control point” which defines the conditions of completion of each process step.  The definition of the outcome of the procurement process is driven by value and this position ensures delivery of that value.  Ensure the process accommodates any and all government contracting practices including minority vendor programs, evaluation criteria and vendor inclusion while still maintaining a free market approach.  Ensures that corporate policies for contracting and approval are preserved.  Insures a competitive environment, using an established stable of vendors for timely contract execution.  Ensure adequate communication exists between CareFirst, vendors, business owners, IT personnel, legal, risk management and other stakeholders in the process.  Prepares activity reports, executive dashboard reports and status reports of activities and location of projects within the procurement process.
  3. Collaborate with the Director of Vendor Management to build and manage the Vendor Stable.  Collaborates with the Director of Vendor Management to identify the types of vendors and the number of vendors needed to satisfy CareFirst business owner and support department needs.  Establish criteria with business owners for selecting vendors to populate the stable.  Contracts with these vendors in advance of need or during specific contract negotiations for need in order to populate the stable.  Adjust the makeup of the stable as business needs and vendor performance dictate.
  4. Structure contract projects in creative ways linking seemingly unrelated elements for leverage.  Assure appropriate tools (legal, evaluation and purchasing) are used in the procurement process to aid in this vital activity.  Ensures that all contract projects are undertaken in a way to ensure successful completion of the project.  This includes clear scope and requirements are defined; and appropriate tools are used to support the contract development and negotiation process.  The contracting process is extremely complex today and is growing in complexity daily; this means that creative ways to acquire services and goods are employed to reduce risk and enhance value to CareFirst.  A deep knowledge of technology, implementation practices, contracting terms and conditions, and purchasing best practices are essential for success.
  5. Deliver value to CareFirst through procurement.  Insure the strategy and drivers are in place to deliver effective and efficient sourcing models using active and integrated project management.  Elements of the strategy include the appropriate policies are in place, a shared responsibility decision model, a “quid pro quo” practice where information is an element of value, team negotiation “one face to the vendor”, at least two vendors are in the process to the end and both the vendor and CareFirst experience a mutually beneficial deal.  The drivers include various negotiation techniques such as negotiating in reverse preference order, standard forms and templates and treating information as an asset.  Additional value drivers include limiting the number of vendors to the vendor stable, limited sole sourcing, multiple approaches to contracting, standard forms and templates.


SUPERVISORY RESPONSIBILITY:

Total number of direct reports: 4
Total staff managed: 44

QUALIFICATION REQUIREMENTS:

The incumbent must have a minimum of 15 years corporate procurement experience with ten years in management.  The incumbent must have a bachelors degree.  Extensive experience in free-market contracting for services and government contracting is a plus.  Knowledge of computer and application systems development is essential.  This includes experience and knowledge in waterfall, Agile and other methodologies.  The incumbent must possess excellent, proven analytical skills.  Also required are excellent negotiation and problem solving skills, excellent written and oral communication skills, presentation and organizational skills.  Project management and experience sufficient to handle a project from inception to implementation are also required.  The ability to effectively manage staff through leadership and the promotion of teamwork is also essential.  The ability to interact with all levels within the organization including the executive suite is critical.  The incumbent has built and rebuilt organizational units.

The incumbent is a procurement professional, with healthcare payer experience a plus.  The incumbent should also have experience in outsourcing, especially systems management, maintenance, and off shoring.  The incumbent must possess deep technology knowledge including vendors (software, hardware, telecom, staffing and implementation partners).  Incumbent must also possess knowledge of emerging technologies and practices, especially technology contracting practices.  The incumbent has extensive experience in implementation practices especially systems integration, testing and implementation.

The incumbent has deep negotiation skills, both strategy and practice.  This position must also practice good interpersonal skills especially employing conflict resolution techniques.  The ability to structure projects with proper scope and level of detail is essential for success.  The incumbent manages a significant organization, as such must be skilled in employee evaluation, coaching, recruiting and budgeting.

Must be able to effectively work in a fast paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.  Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.   Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Preferred:
An MBA degree is a plus.  The ISM certified purchasing manager certification is a plus.

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Department

Department: Purchasing

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Closing Date

Please apply before: 11/06/2019

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to perform the essential duties and responsibilities of the position successfully.  Requirements may be modified to accommodate individuals with disabilities.

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights of up to 25 pounds are occasionally lifted.  Associate must travel, using their personal vehicle or public transportation to locations in 5 states.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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