CareFirst Careers

Customer Insights Intern

Resp & Qualifications

CareFirst is looking for someone who is a self-starter and can work independently with little direction. Additionally, CareFirst is looking for someone who can commit to at-least three days per week. Full-time is preferred. Analytical skills are important. Ability to use Word, Excel, PowerPoint and the Internet required. An interest in healthcare and good problem-solving skills is essential.The candidate must be a student.



The intern is an integral member of the Product/Segment Management Team, located in the CareFirst Strategic Marketing Department in Owings Mills.

This position may include the following duties: Analyze market and segment competitors; Market research on segments and products within the CareFirst geographic region; Understand insurance products in-depth; Formulate excel spreadsheets and calculate comparisons; Create graphs and charts to demonstrate marketing strategy;  Create PowerPoint presentations and attend meetings.



CareFirst runs a year-round internship program.  The ideal candidate is someone who can work throughout the year – up to 15-20 hours in the Fall AND Spring AND full time in the Summer.





·      Majors:  Marketing or Business; Strong research skills-ability to search internet and have a desire/interest in healthcare

·        Must be a student enrolled in an accredited college or university at either the junior or senior level (undergraduate or graduate level)

·         GPA 3.25 or above

·         Excellent written and verbal communication skills

·         Strong analytical, problem solving and organizational skills

·         Must be able to work independently to accomplish assigned tasks

·         Experience using Microsoft Office products (Excel, Word, PowerPoint, Access) and the Internet





Customer Experience / Product Strategy

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply:

Closing Date

Please apply before: 1/18/2020

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.


The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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