Resp & Qualifications
PRINCIPAL ACCOUNTABILITIES: This role will exist within the Digital Factory to provide the quality on-time execution of highly complex, multiple projects and/or programs related to new and optimized business capabilities. The incumbent is responsible for both strategic and tactical interface with senior level management from all areas of the company to provide solution planning, delivery, deployment, risk management and operation readiness in several key areas including the core administrative platforms as well as those electronic capabilities that face out to Providers, Brokers and Employers. Using a deep understanding of IT services and capabilities, combined with a solid understanding and connection to the business, the role will be accountable for working with the business areas to carry forward the business needs and concepts (the “what”) and work with IT to determine the “how” in terms of a solution. The incumbent will be consulting within all the enterprise technologies and architectures, various software, vendors and trading partners and must be the expert on heavily integrated systems that cut across all lines of business. Duties would include, but are not limited to, the following:
Duties and Responsibilities Execute Delivery of High Priority Corporate Initiatives, transitions initiative from idea and business need and requirements to solution through the SDLC process and deliver significant operational improvement, acting as change agent to the organization. Provides leadership to the full project management life cycle and software development life cycle for implementation of highly complex, large scale enterprise wide, strategic IT and business corporate initiatives. Ensures efficient and high-quality installation of new software and/or systems enhancements and monitors all technical aspects of implementing projects. Provides support in identifying the appropriate solutions required by the user areas; assists IT Leadership in performing a needs analysis of the relevant business areas and in matching user needs to system capabilities to ensure the new system is easily and quickly integrated into the client’s business environment.
System Optimization and Vendor Oversight: Ensures that all corporate platforms are supporting internal business areas as well as third party vendors’ business processes in the most efficient and effective manner resulting in continuous improvement. Accountable for multiple RFPs and SOWS to support and track vendor performance. Provides guidance in the development of third-party vendor requirements and support day-to-day activities. Ensures organizational readiness in provider facing operations to assume business responsibility and ownership when the corporate program effort is completed for all implementations. Drives efficiencies through electronic data exchange. Directs vendors to ensure SLAs and deliverables are defined and met, ensuring that expected value is realized.
Strategic Direction: Supports the Digital Factory in delivering external-facing corporate wide technology review to support future needs of company business processes. Provides insight, functional expertise, technical expertise, and knowledge of the business operations, strategies, priorities and business requirements to support the technical direction of the business area. Forges relationships with both IT and the business to understand issues and concerns, provides the correct level of support, and proactively identify business opportunities.
Staff Management: Manages project and/or program managers within assigned program and/or project. Assigns responsibility for executing project plans to key subordinates after careful assessment of how to utilize their qualifications and strengths. Reviews staffing goals and expectations to ensure that each is consistent and adequate to meet department goals. Evaluates performance of direct reports, generates development plans and sets goals within the context of the corporate policy. Provides coaching, counseling and motivation to team members ensuring staff has the appropriate tools and training. Due to high volume of matrixed resources, provides feedback and performance input to direct managers where appropriate
SUPERVISORY RESPONSIBILITY: Leads a matrix team of 50-100+ associates and contractors. May have a small number of direct reports.
QUALIFICATION REQUIREMENTS: Bachelor’s degree in Computer Science, Business, or Engineering or equivalent work experience required. Minimum of 8-10 years of IT and business experience in large business transformation - strategic planning, development, implementation, and maintenance of systems, across multiple enterprise-wide hardware and software platforms. Previous technical management and delivery experience in a dynamic high-technology environment is a key to success in this position.
Department: Adavance Analytics - MD
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Hire Range Disclaimer
Actual salary will be based on relevant job experience and work history.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Please apply before: 3/27/2020
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship