Resp & Qualifications
PURPOSE: The position supports the oversight of the Contract between FEPOC and BCBSA. This position acts as a subject matter expert (SME) and is responsible for initiating, developing, analyzing, integrating and communicating information to support Contract Compliance for the contract between FEPOC and BCBSA; this includes Service Level reporting, project support, annual delivery of the FEPOC budget and related artifacts. This position is responsible for creating new and maintaining existing reports, metrics, etc. on a pro-active basis. This position provides coordination to CareFirst/IT by initiating, creating and developing internal communications, reporting activities relating to the dept/division and external entities, as well as complex special projects/initiatives. Additionally, in support of the new-ten-year contract, support the creation and management of additional Service Level Agreemens between FEPOC and CF for Shared Services; support of the development and maintenance of a Contract Risk Framework; support for the creation of the framework and oversight for potential new contracts with other Blue Plans.
PRINCIPAL ACCOUNTABILITIES: Under the direction of a Corporate Manager, the Tactical Analyst’s accountabilities include, but are not limited to, the following:
Required: Bachelor’s Degree in Accounting, Finance, or Business Administration or directly related equivalent work experience, and 8 to 10 years of progressively responsible experience in the financial services industry with experience in direct analysis and reporting. Individual must have demonstrated projects reflecting initiative, creativity, as well as a team player. The individual must exhibit an excellent knowledge of strategy, organization, and process within a company context with a focus on information technology issues. An excellent knowledge of methodologies, system development, budgeting issues, project management, and information technology performance metrics is required.
Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
Skills: Demonstrated facilitation and presentation skills are required with strong verbal and written communication skills to Facilitate communications between the FEP Directors Office and SBP, Strong Excel and Share Point skills, knowledge of and experience with Project Management Life Cycle and/or the Software Development Life Cycle, Demonstrated ability to effectively manage the customer relationship, strong planning, analytical, problem solving and decision-making skills with the ability to work and make decisions independently and in a team environment.
Preferred: CF/FEPOC experience, CF/FEPOC IT experience, consulting background, experience as a project manager or analyst supporting the SDLC.
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Hire Range Disclaimer
Actual salary will be based on relevant job experience and work history.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Please apply before: 4/2/2020
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship