CareFirst Careers

Manager, Internal Audit

Resp & Qualifications


The Internal Audit Manager leads, directs, and oversees to ensure audits are executed efficiently and delivers value to CareFirst.  This includes planning, organizing, and directing a variety of operational, financial, and compliance audits.  The candidate assumes a pro-active approach to assisting leadership of the company in managing risk throughout all CareFirst operations by identifying and assessing risk, assisting in the development of the annual Audit and Advisory Plan, providing education and awareness programs regarding risk management and control, and employing innovative data analytic tools and techniques to maximize risk management coverage.


Under the direction of the Director of AAS, the Internal Audit Manager's accountabilities include, but are not limited to, the following:

Audit Plan Execution

Direct operational, financial, compliance, and integrated audits and advisory projects, ensuring staff are fully aware of objectives, have created and maintained workpapers which adequately document planning, fieldwork, and reporting for assigned audits and advisory projects.

Reviews assigned audits and advisory projects to inform the Director, through periodic status reports and regular interaction, of progress, and monitor hours being used to determine whether the audit and advisory plan is being met and altering the audit scope or advisory approach when necessary.

Attend entrance and exit conferences or meetings with associates and business owners, when appropriate. 

Develop teamwork and synergies with AAS associates and other CareFirst departments.

Deliver to management written reports outlining audit recommendations to improve the internal control environment, compliance, and operational effectiveness. 

Perform quarterly follow-up on all significant recommendations, status of management corrective action, and report the status of the corrective action to the Director.

Ensure audit team resources are effectively and efficiently utilized to achieve the audit and assurance plan and defined audit scopes are consistent with audit objectives for the functions to be examined or projects to be monitored. 

Plan and perform special projects and audits of areas utilizing a pro-active approach to assist management in developing strategies to mitigate risk throughout CareFirst by providing innovative audit and advisory services, such as, control self-assessment, process improvement reviews, and problem resolution facilitation. 

Project Management

Analyze assigned senior management requests for special reviews and other advisory services and employ appropriate resources to respond effectively and timely.

Develop, with the Director, based on the results of the Enterprise Risk Assessment (ERA) and other risk assessment activities the annual Audit and Assurance Plan, focusing on significant identified risks.  Evaluate and recommend modifications to the audit and assurance plan based on emerging risks.

Initiate opportunities to educate management and associates on the importance of risk mitigation and effective internal controls. 


Provide written evaluation/feedback on completed assignment to each auditor whose total time on the assignment exceeds 40 hours.

Prepare time and resource allocation reports to ensure audit team resources are effectively and efficiently utilized to complete the audits and management request timely.

Review educational opportunities to ensure staff are provide opportunity to enhance skills and have the necessary knowledge base to preform assignments. 

Perform administrative functions, including assisting the Director with the preparation of the department’s annual training budget, reviewing staff compensation, updating departmental policies and procedures, and other tasks as assigned.


This position requires a BS/BA degree in Business Administration, Finance and/or Accounting, and six years of progressively responsible auditing and management experience. 


Fully understand current audit trends, techniques, concepts, and principles and how they are applied to individual audits.  Have a strong understanding of business processes, including best practices, change leadership, customer service, and risk management.  The candidate must also have knowledge of:

  • The framework for internal controls (COSO) and an in-depth sense of operational and business risks, as well as risk mitigation principles.
  • Auditing, financial accounting, and reporting methodologies.
  • Internal controls, including the documentation, evaluation of controls, remediation of weaknesses, and reporting relative to complex business processes.
  • Audit and analytical tools, such as ACL, Microsoft Word, Excel, and PowerPoint.

    Must be highly motivated, organized, and extremely committed to professional development and the ability to work effectively with minimal supervision in a team-oriented atmosphere.  Ability to prioritize and manage multiple complex tasks utilizing limited resources.  Must have a demonstrated track record of meeting deadlines and achieving goals and objectives.  Candidate must have highly developed verbal and written communication skills to be able to articulate complex auditing information and business risks to a non-technical audience.  Additionally, the candidate must have effective public speaking skills and be able to prepare and deliver presentations.  In addition, the candidate must have a collaborative approach to risk assessment and conducting audits, such that positive working relationships are established, maintained, and AAS is viewed as a valuable resource to CareFirst management.


  • Advanced degree in Business Management, Accounting, or Computer Science preferred
  • CPA, CIA, CCSA, CFE, CISA, or CRMA certification preferred
  • Experience in automated workpapers (e.g., Thomson Reuters GRC, TeamMate)
  • Knowledge and use of data analytic tools (e.g., Excel, Power Pivot, ACL, TeamMate Analytics)     


Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply:

Closing Date

Please apply before: 2/5/2021

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.


The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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