CareFirst Careers

Director, Procurement Operations

Resp & Qualifications


Provides daily management and supervision of the Procurement operations, ensuring appropriate and consistent interpretation of and compliance with policies and procedures.  Is responsible for owning our Ariba system and pushing towards developing a best in class tool for PO processing.  Works closely with Finance to ensure the payables process closely ties to this effort.  Manages a team of Buyers who handle our lower dollar transactions for the company and works closely with Legal for contract development.  Owns the Supplier Diversity program for CareFirst to build the vision and strategy for the coming years.  Also responsible for implementing our spend analytics tool and savings tracker for all projects.  


Develop procure-to-pay (P2P) strategy with a 3-5 year forward budget based on relevant functional and business strategies that drive out transactional costs. Manage and optimize procurement systems across the organization to decrease requisition to order placement time period. Ensure compliance to our policies and procedures. Works closely with Finance to ensure our P2P program is efficient and effective.

Manages a team of Buyers for our lower dollar IT and Non-IT purchases. Works to ensure policies are followed for this buying activity and works closely with Legal to implement contracting documents. Prepare and conduct negotiations with suppliers/partners to drive compliance and savings.

Develop a robust Supplier Diversity program and a roadmap for activities over the coming years. Work with our Diversity and Inclusion team, and Strategic Sourcing team to implement best

Responsible to develop a best in class spend analytics tool and the ability to refresh and report on our data on a monthly/quarterly basis. Will also be responsible to develop, implement and maintain a savings tracking tool for all Procurement related projects and will work closely with Finance to validate these initiatives. Oversees development of and updates to department and stakeholder training materials and communication programs


Required:   This position requires (i) a Bachelor’s degree in Business Administration or related field, or equivalent experience, and (ii) over 10 years of experience in procurement and supply chain processes and systems, including 5 plus years of progressively responsible management experience.


  • Experience with leading eProcurement platforms, Ariba experience preferred.
  • Ability to apply sound business principles and practices to project management and change management processes.
  • Proven strategic planning and solution creation ability
  • Proficiency with data analytics and performance metrics strategies using business management software (e.g., SAP, ERP, CRM)
  • Strong presentation and facilitation abilities
  • Ability to lead multi-disciplinary, cross functional teams in a matrix structure
  • Strong interpersonal skills and mastery level of written and oral communication skills
  • Ability to liaise with and influence peers and senior leaders both within and across business units
  • Project management, strategy, consulting, process improvement and/or operational experience
  • Proven leadership / management of large complex programs and high-performance teams


  • MBA preferred
  • Experience in operational change management
  • PMP certification or completion of courses
  • Ability to track technology trends with respect to Purchase to Pay systems

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply:

Closing Date

Please apply before: 2.11.21

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.


The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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