CareFirst Careers

Category Manager - Professional Services, Contingent Labor or Operations/Health Services

Resp & Qualifications

This high-level position is responsible for the leadership, transformation, strategy and execution for one or several assigned category families. This role develops and maintains deep category expertise, translates category improvement targets into viable category plans while executing supporting activities (e.g. sourcing projects, contract management, category analysis, and category implement improvement plans).This position will influence the renewals process, garnering business owner support through the use of market analysis, supplier performance metrics and spend analytics with the goal of helping both the business and procurement to function in a leaner, faster and more effective manner. 


Define and drive strategies for one or several assigned category families including maintaining category expertise, translating improvement objectives (efficiency, savings, etc.) into viable category plans and defining the sourcing strategy to follow early in the project. Develop relationships and collaborate with Business Units to formulate category strategies and business cases that streamline procurement processes, drive cost savings and improve the ability to monitor supplier performance and manage the supplier relationship.  

Conduct sourcing events for one or several assigned categories in area of oversight. Develop and maintain market information on suppliers, spend analysis and identify a preferred and qualified supply base. Create documentation and correspond with suppliers in regard to execution of bid events. Develop selection criteria, select suppliers in conjunction with cross-functional team and conduct supplier negotiations

Support the development of cross-functional category teams including identifying internal customers and key stakeholders for inclusion. Lead these cross-functional teams toward a common goal which streamlines supplier relationships and improves overall supplier mix for the organization.  Interface and collaborate with internal customers to understand requirements, handle demand management and resolve supplier related issues. Engage with key stakeholders Information Security, Third Party Risk Management and Legal for inclusion in sourcing strategy development and execution.  

Coach colleagues, and category team members, transfer knowledge to procurement team and vendor management team to promote a unified category strategy across Strategic Sourcing and Procurement.  Develop team members to be more effective in their current roles and consistently seek streamlined ways of doing business, while maintaining procurement policy. Define the business requirements with the business. Determine the best approach to support the business and mitigate risk, while streamlining the procurement process. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: Bachelor's Degree
Education Details: Business Management or related field
Experience: 10 years of relevant functional area (e.g technology) experience or other applicable procurement focus.

In Lieu of Education
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.


Department: Purchasing

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply:

Closing Date

Please apply before: 4/21/21

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.


The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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