CareFirst Careers

Vendor Management Specialist (MD, DC, or NOVA locations available)

Resp & Qualifications

PURPOSE: The Specialist, Vendor Management Office (VMO) communicates and provides the standards, tools and templates required to execute vendor management activities to the Vendor Managers throughout CareFirst. As an integral member of the Enterprise VMO, this role has a centralized view of the vendors across the business units at CareFirst and provides oversight and guidance to the Vendor Managers in CareFirst.

This role will be integral in the creation of standards, reports, and reporting processes that support the creation of a strategic vendor management organization in CareFirst. This consists of creation and maintenance of reports and reporting; implementing technologies that can be used by vendor managers across the business; training stakeholders in the processes and tools used by the VMO.


ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following:


20% Relationship Building

  • Actively engage the Embedded Business Unit Vendor Managers and internal stakeholders to ensure frequent communication and alignment on overall CareFirst vendor management tools and processes .
  • Serve as a trusted advisor to the Vendor Managers and the business owners on vendor issue management and long term strategy development
  • Communicate vendor performance, associated risks, and value creation effectively to leadership


70% Value Creation

  • Responsible for supporting Vendor Managers reporting requirements and governance of Strategic and Core Operational  vendors as necessary
  • Collaborate with the business unit and Procurement to ensure that sourcing or supplier events are looked at holistically across CareFirst and not siloed within each business unit
  • Accountable for creating and maintaining vendor management standards, reporting requirements, communication and training
  • Responsible for assisting the Vendor Managers regarding scoring, metrics and compliance requirements
  • Responsible for oversight, tracking, escalation of vendor issues across CareFirst
  • Accountable for aggregating and reporting vendor performance for the VMO
  • Manages the mining of data from various CareFirst systems to provide visibility of spend, contract landscape and performance against SLA’s of strategic vendors




  • Bachelor’s degree required
  • 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
  • 3+ years of relevant work experience in the field of vendor management, sourcing, supply chain and procurement
  • Expert communication and relationship management skills, including ability to partner and work collaboratively with cross functional teams on a daily basis
  • Strong analytical and problem solving skills
  • Strong project management and organization skills
  • Experience of using Procurement and Vendor Management systems



  • Demonstrated openness and ability to lead change management
  • Experience in influencing peers and leadership in decision making
  • Possesses a thorough knowledge of vendor management best practices and trends, preferably in the healthcare or similarly regulated industry
  • Understanding of healthcare regulatory environment and guidelines, specifically vendor management requirements
  • Experience in leading company-wide initiatives that involve multiple Business Units


Department: Vendor Management

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply:

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.


The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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