CareFirst Careers

Project/Program Management Manager

Resp & Qualifications

Manages one or more small to medium-sized programs/task orders for successful performance consistent with agreements. Manages/develops the program budget, schedule and operating procedures, and manages program-level client interactions. Responsible for assisting in program expansion through leadership of proposals for existing work and some new tasks/projects, and start-up and staffing of new program work. Leads and mentors direct reports, who typically work directly on the task orders under a program-level vehicle. Mentors all the staff on business acumen, professional growth, business growth and corporate strategies.  Acquires follow-on business associated with assigned programs/projects and supports new business development by leading and or assisting with  re-compete proposals.  Works closely with customer(s) and team to ensure open and regular communication, both written and oral.  Identifies corporate capabilities to present to customer(s) to expand the business and leverages existing customer relationships to identify new opportunities.


  • Oversees the initiating and planning of program/project activities, and performs professional and/or technical work related to program/project management. Manages the execution effort by controlling scope, budget, schedule, quality, risk, customer satisfaction in accordance with the contract requirements.
  • Manages customer interactions and expectations.
  • Provides significant support for proposal/pricing development for related new business.
  • Attends to staffing needs, such as interviewing, rewards & recognition, mentoring, and conflict resolution. Provides leadership of task order proposals for new/follow-on work under a program
  • Manages the evaluation of implications/risks on existing or proposed projects, programs, processes, and policies/laws and implements improvements.
  • Acts as technical lead on one or more tasks, conducting and overseeing quality assurance on major deliverables.
  • Reports on program status to clients and Company leadership.  Work may include integrating vendor tasks into the project plan and tracking and reviewing vendor deliverables.
  • Acts as a mentor to all team members.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: Bachelor's Degree
Experience: 5 years experience as a project manager or other team lead and budget management role.
1 year supervisory experience or demonstrated progressive leadership experience.

In Lieu of Education
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Knowledge, Skills and Abilities (KSAs)
Ability to train and mentor others.
Proficient in Microsoft Office applications.
Proficient in project planning and life cycle development.
Manages the tailoring of Company project processes to ensure adherence to customer policy and processes.

Certified Project Manager (IAPM)  
Certified Project Management Professional (PMP)-PMI   

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply:

Closing Date

Please apply before: 9.20.21

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.


The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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