CareFirst Careers

Our Teams

At CareFirst, our associates work to help us offer quality health plans and excellent service to our members. It takes associates with all types of experience and abilities for us to succeed individually and as a company.

Explore career opportunities to see where you might fit best on our team. Then apply to get started in a rewarding career at CareFirst.

Customer Service & Claims

As a member of our Customer Service team, you are the first point of contact for our members – a true company ambassador. Service excellence is the way our customer service ambassadors work to make sure our members have the information they need about their health insurance plans and to show that we care about them and their health.

Information Technology

Join the revolution in health care IT at CareFirst. As a member of our Technical Operations Support (TOS) team, you will work on “the big picture” as the future of health care information technology moves forward. We’re looking for top tech candidates who want to be change-makers, working together to build a new approach to health care. Our highly-motivated TOS team, including information security, mobile/web and data informatics, takes on new challenges and drives innovative solutions.

Medical Management

As part of our CareFirst Medical Management team, you will help members understand and manage their chronic health conditions. Your interaction with doctors and providers to coordinate care will provide you with opportunities to bring about positive patient outcomes.

Human Resources

Strategic Human Resources and its leading-edge programs ensure that CareFirst remains your employer of choice. Our HR professionals help create a rewarding environment that promotes personal growth and career development. Our compensation, benefits and wellness programs are designed to attract, engage and retain our top talent associates

Audit & Legal

Our Legal, Audit and Compliance teams have led CareFirst to four straight years as one of the most ethical companies for which to work. Under Health Care Reform and the evolution of new health plans, the regulatory environment has changed. As part of this team, you will stay on top of new trends and regulatory changes that affect our company, members, providers and hospitals.

Marketing & Communications

Be part of the Marketing team and work with professional leaders to develop innovative health care solutions that strategically meet the needs of our members and community. Participate in website design, social media communications and the promotion of our CareFirst brand to our service area.

Finance & Accounting

The CareFirst Finance and Actuarial teams provide analysis that impacts our financial landscape and enhances the well-being of our stakeholders, members and the health care industry in general. By joining CareFirst, you will shape new risk assessments and uncover new market possibilities. Our underwriting team, along with Actuarial, will give you the opportunity to create highly competitive and profitable underwriting guidelines.

Business Operations

CareFirst will provide you with a great opportunity to use and hone a variety of skills, including leadership, analytical and problem-solving, across our business units. The many cross-functional project teams, corporate initiatives and day-to-day functions will give you the ability to work with exceptional talent and help drive service excellence.

Public Policy & Community Affairs

When you join the CareFirst Public Policy and Community Affairs team you play a part in making the communities we serve better, healthier places to live. Through government relations, external and internal communications, strategic provider communications and our community outreach and giving programs, you will put into action the CareFirst Commitment.

Sales & Account Management

The CareFirst brand and product offerings are tools you will use as a sales and client management team member. As part of the sales and client management team, you will manage current clients and work to attract and retain new business. You will have the opportunity to consult and strategize with internal resources and present options that will improve the health of your client’s employees. As part of the implementation team, you will work hand-in-hand with operations professionals to ensure a smooth integration.

Strategic Planning

Strategic Planning gives you the opportunity to build CareFirst's competitive advantage. This includes supporting the development of corporate strategic plans, assessing the company's opportunity as well as monitoring the company's overall performance.

Real Estate & Corp. Services

CareFirst facilities expand across Maryland, Virginia, Washington D.C., and West Virginia. Join the Facilities Management team to lead facilities services in support of CareFirst's Security and Real Estate strategies.