CareFirst is the health care marketplace leader in more ways than one. We are the largest health care insurer in the Mid-Atlantic region, employing more than 5,000 associates and serving nearly 3.4 million members in Maryland, the District of Columbia and Northern Virginia.
We are also innovation leaders – our associates are continually finding creative and effective ways to deliver greater value and service to our members and improve the quality of life in our communities. The new normal for the health care industry is constant change and evolution and CareFirst strives to drive the future of health care through our advanced solutions.
We promote learning and development by encouraging and supporting our associates to invest in their own learning and development. We are guided by a powerful set of values that inform and influence our interactions with each other, our members and our community.
Our values serve as the pathway for all we do. They guide our company’s dedication to maximizing our community’s access to high quality, cost effective health care services.
We see ourselves through the eyes of our customers. We deliver services that anticipate our customers' needs.
We act with unquestionable ethics. We communicate openly, directly and timely.
We demonstrate leadership in our markets, our communities and the health care industry. We each set an example of high ethical standards in performing our duties.
We align our decisions and actions for the greater good. We collaborate and support others to achieve results.
We take individual ownership for achieving high performance. We demonstrate a bias for action.