As a member of our Customer Service team, you are the first point of contact for our members – a true company ambassador. Service excellence is the way our customer service ambassadors work to make sure our members have the information they need about their health insurance plans and to show that we care about them and their health.
Explore career opportunities to see where you might fit best on our team. Then apply to get started in a rewarding career at CareFirst. If you experience any technical difficulties during this process, please visit our frequently asked questions. For further assistance, please send an email detailing the specific problem you are having to firstname.lastname@example.org and we will respond as soon as possible.